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TruText’s SMS automation helps you send reminders, confirmations, and follow-ups automatically, so customers get timely messages and your team saves hours each week.
Managing customer communication can take hours out of your day. Automation makes it simple to stay connected without the extra effort.
Automated reminders and confirmations help customers stay on schedule and lower no-show rates.
Replacing manual follow-ups with automation gives your team back valuable time to focus on service
Keywords make it easy to capture interest and deliver the right response the moment someone texts back.
Set up keywords that deliver instant replies. Customers simply text a keyword and get the information they need, like business hours, booking details, or directions, helping your team save valuable time.
Plan texts in advance so they go out at the perfect time. Whether it’s appointment reminders, promotions, or follow-up messages, scheduled texts keep your business organized and customers informed without the extra effort.
TruText’s auto-responder activates when your business sends the first message. You can set specific phrases or keywords that trigger an instant reply. Customers get the right follow-up as soon as they respond, while your team saves time.
Your business can use automation in many ways to stay consistent and responsive. From promotions to confirmations, it ensures every message reaches customers at the right time.
Share quick answers to common FAQs like hours or policies
Deliver updates on orders, services, or appointments
Follow up after a first conversation to keep interest alive
Send after-hours messages so customers never feel ignored
Send promotional offers or limited-time discounts
Remind customers about events, classes, or deadlines
Confirm customer actions like sign-ups or bookings
Save time with reusable templates for faster replies and automated messages
Yes! Keywords are used to trigger an automated response to your customers when they text you a specific word.
Yes, you can schedule an Auto response for later date and time. For example, if you are in a meeting, you can set up a schedule where an auto response will be sent out if someone messages you during that time frame. This way, people will know that you are unavailable and will not expect an immediate response
Keywords can help you save time and give faster responses to your clients.
There is no limit on the number of Keywords you can set.
You can click on the “Sign Up” link on top of the page or request a free demo with us.
Sure, when you sign up you will have an option to select a toll free number for free to use.
Book a quick 30-minute demo and discover how TruText helps your business save time, boost responses, and grow faster.
Questions?
Text us:Â +1 (321) 342-2226Â or contact us here.
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