A blue and white image with one boy sitting and texting using laptop. One girl standing and texting using ipad in a hand and both look hapy to provide customer support.

5 ways to Use SMS to Enhance Customer Experience in 2024

In today’s digital world, keeping customers satisfied is really important for businesses. As we move into 2024, using SMS (Short Message Service) can really step up the game and give customers a great experience.   Since texting is so simple and widely used, you can connect with customers faster and resolve their issues. In this article, we’ll share five great

A graphic depicting a mobile phone with a speech bubble containing the text "SMS marketing." This image could be used to represent concepts such as mobile marketing, text message marketing, or SMS advertising.

5 Innovative SMS Marketing Strategies to Grow Your Business

In the competitive mobile marketing landscape, SMS strategies offer a direct and effective way to reach consumers. With the right approach, SMS marketing can significantly enhance your brand’s visibility and customer engagement. This article explores five innovative SMS marketing strategies that can help boost your brand’s reach and ensure your message stands out.   Table of Contents Personalized Messaging Campaigns


100 Text Abbreviations for Your Business Communication

Text abbreviations have become a part of our daily lives, particularly in informal conversations on social media and SMS. Although it is common to use abbreviations and slang words when communicating with friends and colleagues, it is natural to wonder if businesses can use these same abbreviations without appearing unprofessional.   The answer is yes; abbreviations can help businesses communicate

Girl is working on sales chart and texting on leads

Why Should Sales Teams Use Text Messaging?

The effectiveness of communication lies at the heart of every successful sales effort. In a world where a single interaction can make or break a deal, sales teams need to be able to connect with potential customers quickly and effectively. As technology continues to evolve, the way sales professionals reach out to their audience has changed, and one medium has

A blue robot standing next to a cell phone.

Text Automation: Revolutionizing the Student Learning Journey

Text message automation feature is a lifesaver for schools that want to simplify their communication. Text automation can help schools to send timely reminders about parent-teacher conferences, notify students of important deadlines, and answer frequently asked questions quickly.   SMS also presents a world of opportunities for personalized engagement with students and parents, which can help schools and learning centers

one girl is giving 5 starts to TruText app and writing a Google review
Technology News

How to Request Google Reviews via Text?

Google is the first port of call for many people when they need to find information or make a purchase. When researching a business, potential customers often check out their Google reviews to see what others say about their experience. This is why Google reviews are crucial for companies; they can easily influence potential customers’ purchase decisions. Table of Contents

17 Ways to Send Text Messages in the Education Industry

17 Ways to Send Text Messages in the Education Industry

In the ever-changing world of education, Schools and universities are realizing that effective communication between students, parents, and instructors is essential to success. While there are many ways to improve communication in the education industry, one of the most effective communication channels is “Business Text messaging.”  Table of Contents Text messaging is a great tool that helps schools and learning