How to Use AI Tools to Write SMS Marketing Messages?

In today’s fast-paced digital world, SMS marketing has become essential for small businesses to connect directly with their customers. From small startups to large enterprises, SMS marketing is gaining popularity because it boasts higher open rates than emails. This makes SMS a powerful tool for sending promotional messages, reminders, event announcements, and more to your customers’ phones.


However, crafting effective and engaging SMS content can be challenging and time-consuming. This is where Artificial Intelligence (AI) makes your life easier. AI can help you create captivating and personalized marketing content in a fraction of the Time. It enhances the creativity and relevance of your campaigns, significantly boosting customer engagement, sales, and overall satisfaction.

Table of Contents

Understanding AI in SMS Marketing

What is AI?

Artificial Intelligence (AI) is the simulation of human intelligence in machines programmed to think and learn like humans. AI can analyze data, recognize patterns, and make decisions with minimal human intervention. In the context of SMS marketing, AI can understand and generate human-like text, making it a valuable tool for creating engaging content.


How AI Works in Marketing

AI can significantly enhance marketing efforts by automating and optimizing various tasks. In SMS marketing, AI can generate personalized and relevant content based on customer data and behavior. It can help create compelling messages, predict customer responses, and even suggest the best times to send messages. By leveraging AI, businesses can improve the effectiveness of their SMS campaigns, making them more targeted and efficient.

Benefits of Using AI for SMS Campaigns


AI makes the creation of SMS templates effortless, generating multiple options in seconds. This saves time and effort and allows business owners to focus on other essential tasks while producing high-quality, engaging messages.



AI personalized messages based on customer data and behavior, ensuring each message resonates with the recipient. By tailoring content to individual preferences and past interactions, AI significantly increases customer engagement, making recipients more likely to respond positively.


Sales and Customer Satisfaction

AI boosts sales and improves customer satisfaction by sending personalized and timely messages. These messages drive conversions and encourage repeat purchases, enhancing customer experience and fostering loyalty.


Time Optimization

With AI tools, you can streamline your SMS marketing strategies. Provide the target audience category, interests, and purpose for sending SMS, and AI will generate customized templates, saving valuable Time.


Personalized Texts

AI processes vast amounts of data to generate personalized texts. By providing your purpose, customer demographics, and other specifics, you get tailored SMS templates that speak directly to your audience’s needs and interests.

Step-by-Step Guide to Using AI for Writing SMS Templates

Step 1 – Identify Your Campaign Goals

Start by defining the objectives of your SMS campaign. Are you aiming to promote a new product, send reminders about upcoming events, or provide updates to your customers? Clear goals will help guide the content and tone of your messages, ensuring they align with your overall marketing strategy.

Step 2 – Choose an AI Tool

Next, select an AI writing tool that suits your needs. Popular options include ChatGPT,, and Jasper. These tools are designed to help generate content quickly and efficiently. Research each tool’s features and choose one that fits your budget and requirements.

Step 3 – Input Key Information

Once you have chosen an AI tool, input your business details and campaign specifics into the system. This includes your brand name, target audience, key messages, and any specific information relevant to your campaign. The more precise and detailed your input, the better the AI-generated content.

Step 4 – Generate SMS Templates

Use the AI tool to generate multiple SMS template options. Most AI writing tools allow you to create various messages based on the information you provide. Experiment with different styles and tones to see what works best for your campaign objectives.

Step 5 – Refine and Customize

Finally, refine and customize the AI-generated templates to fit your brand voice and specific needs. Review each message for accuracy, clarity, and relevance. Make any necessary adjustments to ensure the messages are consistent with your brand’s tone and effectively convey your intended message. This step ensures the final SMS templates are engaging and aligned with your marketing goals.

Step-by-Step Guide to Using AI for Writing SMS Templates

Tips to Generate Templates

1. Personalize with Names and Specifics

Use the customer’s name and specific details (e.g., product name, appointment date) to make the message feel more personal and relevant.


2. Tailor the Tone

Adjust the tone of the message to match your brand’s voice. For example, a casual tone might work best for a trendy fashion brand, while a more formal tone might suit a professional service provider.


3. Add a Call to Action

Include a clear call to action (e.g., “Visit us at [Website Link],” “Use code SAVE20”) to prompt the desired response from the recipient.


4. Timing and Context

Consider the timing and context of your message. Send reminders a day before the appointment and promotional messages during peak shopping periods to maximize impact.

Queries to Generate Templates

To generate effective SMS templates using AI tools, try these query examples:


1. Promotion Announcement

Generate an SMS template to announce a 20% discount on all products for next week.

"Hi [Customer Name]! Enjoy a 20% discount on your next purchase with code SAVE20. Hurry, the offer ends soon! Visit us at [Website Link]."

2. Event Reminder

Create an SMS reminder for an upcoming event, including date, time, and location details.

Hello [Customer Name], this is a friendly reminder about your appointment with [Business Name] on [Date] at [Time]. We look forward to seeing you!

3. Customer Appreciation

Write a thank-you message for customers who recently made a purchase, expressing gratitude and encouraging future purchases.

Dear [Customer Name], thank you for your recent purchase! We appreciate your support and hope you love your new [Product]. Have a great day!

4. Abandoned Cart Reminder

Generate an SMS template to remind customers about items left in their shopping cart with a gentle nudge to complete the purchase.

Hi [Customer Name], we noticed you left some great items in your cart! Complete your purchase now and enjoy a 10% discount with code SAVE10. Shop now: [Website Link]

5. Feedback Request

Create a message requesting customer feedback about their recent purchase or experience with our service.

Hi [Customer Name], thank you for your recent purchase! We value your feedback. Please take a moment to share your experience with us: [Feedback Link]. Your input helps us improve!

How TruText Can Help?

Once you’ve crafted personalized and effective SMS templates using AI tools, take your marketing strategy to the next level with TruText. TruText enables you to send your customized SMS templates to your customers effortlessly.


TruText’s messaging template tool allows you to save unlimited pre-written SMS templates, which you can use directly from your text box to send messages to customers. Additionally, TruText offers various tools such as referral texting, mass texting, SMS scheduling, and tags. These features ensure your messages are delivered at optimal times and reach your audience effectively.